Q: How do I check the status of my order?
A: After placing your order please allow 24 hours to process your order. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will be notified by email. You can track your order by clicking on 'Track my Order' above.
Q: How long does shipping take?
A: Shipping times depend on your selected shipping service at checkout.
Q: Why does shipping take so long?
A: Our products are one of a kind and are significantly lower priced than other competitors in the online industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.
Q: Do you ship Internationally?
A: Yes! We ship throughout the GCC to ensure that every customer can enjoy his or her shopping experience with us. If your country is not listed with us, contact us for a tailored delivery solution suiting your needs.
Q: Is your website secure with my personal information?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details!
Q: How do I order on your website?
A: Simply find the product you want and click the 'Add To Cart' button or use the 'Buy Now' button. Fill in your shipping and billing information and we will have your order shipped to you as soon as possible!
Q: Does this store provide a quality guarantee for all the products being sold?
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately. We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed. You can always get a free exchange of your product simply by shipping it back to us with image proof sent first. You can read our Return Policy for more details.