DELIVERY TIME
The estimated average delivery time (after the payment is complete) across UAE is 3 to 4 working days. For remote areas delivery can take longer.
You are requested to be available on the provided contact number so our team can reach you.
Timely delivery is subject to the availability of the articles and order confirmation.
INTERNATIONAL DELIVERY
The estimated dispatch time for international orders is 3 to 7 working days after the payment for the order is completed.
The delivery time may vary depending on the destination.
Phone Shark will not be responsible for any refund if the consignee requests for order cancellation once the order has been dispatched.
Customers will be liable to bear the shipment and custom charges if they refuse to receive the delivery.
PAYMENT THROUGH CARDS:
We aim to provide a safe and secure shopping experience. However, in some instances, we might need some form of payment verification or source to process the order, which will be requested from the consignee through call or email as per the bank's instructions to avoid any fraudulent or suspicious transactions.
Phone Shark reserves the right to cancel orders if the payment is declined by your authorized payment institution.
DELIVERY CHARGES
Charges for all international delivery vary from country to country depending upon city, state, country, and locality. To calculate shipment charges you can select any product and checkout with your delivery address to calculate the estimated delivery charges.
Please note that international orders may be subject to taxes & duties and will be the responsibility of the customer. Any applicable duties or fees, such as VAT (Value Added Tax) will be collected at the time of order delivery by the courier.
TRACK YOUR ORDER
Once your order is dispatched you will receive an email/SMS with your tracking number.
You can track your order on the respective courier website mentioned in your email.
Phone Shark cannot be held liable for late delivery/collection by third-party postal/courier companies.
SHARK DELIVERY
Need a fast, reliable, personalized delivery? Opt for Shark delivery at checkout with a guaranteed 1 day delivery time with our shark who will come personally at your location to show you the ordered product. If you like it, keep it. If you don’t like it, return it. It’s that simple!